daresPrivacy Policy

This page describes what we collect when you use dares and how we keep that data protected. We take privacy seriously across all our platforms—Android APK, iOS Safari access, desktop browser, and mobile app. Every user account on dares is subject to this policy, regardless of payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) or activity (football betting, live-dealer tables, slot games, esports).

We collect only the information necessary to operate your account securely, process your deposits and withdrawals, and comply with local law. We do not sell your data to third parties. We do not share your personal information with marketing companies. Our servers store your account details with industry-standard encryption, and we audit our systems regularly to ensure compliance.

What we collect on dares

When you create a dares account, we collect your email address, a password you set, and your full name. We also collect your phone number for account recovery and optional push notifications. These fields are required to establish and secure your account.

When you make your first withdrawal or during account verification (Know Your Customer / KYC process), we request a copy of your national ID and a selfie holding that ID. We use this information to confirm your identity and prevent fraud. We store these documents securely and do not share them with third parties.

We collect deposit and withdrawal transaction data: the payment method you used (e.g., DANA, e-wallet, mobile banking), the amount, the date, and the transaction status. This data helps us reconcile your account and support dispute resolution. We also track your betting history: the games you played, amounts wagered, and outcomes. This information stays in your account and is never sold or shared externally.

We collect technical data: your IP address, device type (Android, iOS, desktop), app version, and approximate location (country / city level, not street address). We use this to prevent account abuse, detect suspicious login patterns, and optimize our platform performance across Indonesian cities like Jakarta, Surabaya, Bandung, and Medan.

We do not collect unnecessary data

We do not request your credit card details. We do not collect your banking PIN. We do not store video or audio from your device. We only ask for information essential to your account security and regulatory compliance.

How we use your data on dares

We use your email to send account notifications: login alerts, deposit confirmations, withdrawal status updates, and password reset links. You can adjust notification preferences in your dares account settings.

We use your KYC data (ID and selfie) to verify your identity once per account. This verification is required before your first withdrawal and protects both you and our platform from fraud. We keep this data on secure servers; we do not forward it to marketing teams or advertisers.

We use your transaction history to maintain your account balance, track your betting activity, and generate your account statement. We also use it to comply with financial reporting requirements in the jurisdictions where we operate. If local law requires disclosure of transaction records to authorities, we comply with valid legal requests.

We use your technical data (IP address, device type, location) to detect account abuse—for example, if multiple accounts attempt login from the same device within seconds, or if a login occurs from an unusual location. This fraud detection protects your account from unauthorized access.

Third-party processors and data transfers

We use third-party payment processors to handle your deposits and withdrawals via local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and online payment. These processors are bound by data protection agreements and receive only the information necessary to complete your transaction (your account identifier, amount, and timestamp). They do not receive your full personal details.

Our servers are hosted on cloud infrastructure in Southeast Asia and may occasionally process data outside Indonesia for redundancy and security. Any data transferred outside your jurisdiction remains encrypted and subject to this policy and applicable law.

We do not share your data with third-party analytics firms, social media platforms, or advertisers. We do not use your betting history for behavioral advertising. We may share anonymized, aggregate statistics (e.g., "50,000 dares accounts placed bets on Liga 1 matches this month") with business partners, but these reports contain no personal information.

Data retention on dares

Account data (email, name, phone) retained for the account lifetime plus 3 years after closure
Transaction records retained for 7 years for financial and legal compliance
Login activity and technical logs retained for 90 days
KYC documents (ID, selfie) retained for 5 years after account closure

Your rights regarding your data on dares

You have the right to access your data anytime by logging into your dares account. You can view your personal details, transaction history, and account settings. You can request changes to your email, phone number, or password directly in your account settings.

You have the right to request deletion of your account and associated data. Contact our support team to request account closure. We will delete your account after processing any outstanding withdrawals and confirming there are no pending disputes. Some data (transaction records, KYC documents) may be retained longer due to legal requirements.

You have the right to request a copy of all data we hold about you. Email our support team with your dares account email and we will provide a comprehensive data export within 30 days.

Cookies and tracking on dares

We use cookies on our dares website (when you access dares via browser on desktop or iOS Safari). Cookies store your login session, language preference, and remember your device. This improves your experience by keeping you logged in and personalizing the interface. You can disable cookies in your browser settings, though this may affect functionality.

We do not use cookies for external tracking or advertising. We do not allow third-party trackers or ad networks on our dares platform. We do not build profiles of your browsing behavior for sale to marketers.

Contact us about privacy on dares

If you have questions about how we handle your data, wish to exercise your rights, or suspect a privacy breach, contact our support team. We respond to privacy inquiries in English and Indonesian during business hours (Monday–Friday, 09:00–18:00 Jakarta time). Email us at [email protected] or use the live chat in the dares app.

If you believe we have violated your privacy rights or failed to comply with applicable law, you may lodge a complaint with the data protection authority in your jurisdiction. We will cooperate fully with any official investigation.

Security practices on dares

We encrypt all data in transit using HTTPS (SSL/TLS protocol). Your login credentials, payment information, and personal details are never transmitted over unencrypted connections. Our app and website enforce HTTPS on every page.

We encrypt sensitive data at rest on our servers using industry-standard encryption. Your password is hashed (one-way encrypted) so that even our staff cannot read it. Your ID and selfie are stored encrypted and accessible only to authorized personnel during dispute resolution or KYC verification.

We implement two-factor authentication (2FA) optionally on dares accounts. If you enable 2FA, every login requires a verification code sent to your email or phone in addition to your password. This adds a layer of security against unauthorized account access.

We audit our security practices regularly through third-party penetration testing and vulnerability assessments. We update our systems and patch security vulnerabilities as soon as they are identified.

Changes to this privacy policy

We may update this privacy policy occasionally to reflect changes in our practices or applicable law. We will notify you of material changes via email to your registered dares account email address. Your continued use of dares after notification constitutes acceptance of the updated policy. We encourage you to review this page periodically to stay informed.

This policy is effective as of the date listed at the top of the page. If you do not agree with our privacy practices, you may close your dares account at any time by contacting our support team.

Our commitments on dares

We are committed to protecting your privacy and maintaining the security of your data on dares. We believe you should have control over your personal information and understand how we use it. We do not sell your data, do not build advertising profiles, and do not share your betting history with external parties.

Our dares platform operates across multiple Indonesian cities and payment methods, but our privacy standards are uniform. Whether you deposit via DANA in Jakarta, use e-wallet in Surabaya, or transfer via mobile banking from Bandung, your data receives the same protection and respect.

If you have concerns about your privacy on dares, we encourage you to contact us. Our team is available to answer questions, address complaints, and ensure your rights are respected. Your trust is essential to dares, and we take that responsibility seriously.